By purchasing our tile matching service you are creating a guaranteed way for us to work with your tile from start to finish. When you purchase we will send you a self addressed & postage paid package to send us your tile chip along with some basic information about your Vintage Ceramic tile needs to our facility. We will receive your chip within 3-5 business days and begin searching our library for a match, with over 5,000 different types of tile available it is rare we unable to come up with an option for you.